Terms of service

PART I — USING ARDENS HOME
1. Acceptance of These Terms

These Terms form part of the agreement governing your use of Ardens Home.

If you do not agree with them, you should discontinue use of our online services.

Your use of the store must also comply with applicable laws and any additional policies or conditions presented in connection with a particular service, product, or promotion.

2. Eligibility

You must have the legal capacity to enter into the applicable transaction or have appropriate authorization where required by law.

You may not use our store for unlawful, fraudulent, deceptive, abusive, or unauthorized purposes.

3. Store Availability

We aim to keep Ardens Home accessible, but uninterrupted availability cannot be guaranteed.

Website functions may occasionally be changed, limited, suspended, or temporarily unavailable because of:

Maintenance;
Technical updates;
Network interruptions;
Security procedures;
Third-party service disruptions; or
Other operational circumstances.

We may make reasonable changes to our website and services as our business develops.

4. Acceptable Conduct

When using Ardens Home, you must not:

Attempt unauthorized access to accounts or systems;
Introduce malware, viruses, or harmful code;
Interfere with website security;
Materially disrupt normal website operation;
Use false information for fraudulent purposes;
Infringe intellectual property or privacy rights;
Collect information about others without lawful authority; or
Use our services for activities prohibited by applicable law.

We may restrict access where reasonably necessary to address material misuse.

PART II — OUR PRODUCTS
5. Home and Living Merchandise

Ardens Home may offer home, living, household, décor, organization, kitchen, lifestyle, and related merchandise.

Our collections may change periodically. We may introduce new items, modify available variations, or discontinue merchandise as part of ordinary business operations.

No product is guaranteed to remain available permanently.

6. Product Information

We make reasonable efforts to provide useful and accurate information about merchandise.

Depending on the item, product pages may contain information concerning:

Dimensions and measurements;
Materials;
Colors and finishes;
Quantity;
Product features;
Intended use;
Assembly requirements;
Care instructions; and
Other relevant specifications.

Customers should review the applicable listing before purchasing.

7. Dimensions and Intended Space

Where measurements are provided, customers should consider whether the product will fit their intended location.

We recommend measuring the applicable room, shelf, cabinet, countertop, storage space, or other location before purchasing an item for which size is important.

Measurements identified as approximate may contain minor reasonable variations.

The customer is responsible for determining whether stated dimensions meet their particular space requirements.

8. Colors, Textures, and Finishes

We make reasonable efforts to represent product appearance accurately.

However, physical merchandise may differ slightly from digital images because of screen calibration, lighting, photography, display settings, production batches, materials, or other reasonable factors.

Products incorporating textured, patterned, natural-looking, handcrafted, or similar materials may also contain individual variations.

Minor variations of this nature do not necessarily constitute defects.

9. Appropriate Product Use

Merchandise should be used only for its intended purpose and according to applicable instructions.

Customers should review relevant:

Safety information;
Weight or capacity limitations;
Indoor or outdoor use guidance;
Care requirements;
Assembly instructions; and
Product-specific warnings.

Improper use or unauthorized modification may damage merchandise or create safety concerns.

10. Assembly and Setup

Certain products may require assembly, mounting, installation, or setup.

Where instructions are supplied, they should be followed carefully.

Do not use visibly damaged structural components during installation or assembly.

Where a product reasonably requires specialized installation, customers are responsible for deciding whether qualified professional assistance is appropriate.

11. Care and Maintenance

Customers should follow applicable cleaning, storage, maintenance, and care instructions.

Certain materials may be affected by excessive moisture, harsh chemicals, abrasive cleaners, direct heat, prolonged sunlight, unsuitable storage, or improper cleaning methods.

Ordinary wear resulting from normal use does not necessarily indicate a product defect.

12. Product Availability

All merchandise is subject to availability.

Placing an item in a shopping cart does not reserve inventory.

We may establish reasonable purchase limits or discontinue particular products or variations.

If merchandise becomes unavailable after an order has been submitted, we may cancel the affected item and refund any amount properly due for it.

PART III — PRICES, ORDERS, AND PAYMENTS
13. Prices

Prices displayed through Ardens Home may change from time to time.

Applicable shipping charges, sales taxes, discounts, and other transaction-related amounts will be presented or calculated during checkout where appropriate.

A price change generally does not alter an already completed transaction, except where a material error must be addressed as permitted by applicable law.

14. Incorrect Information or Pricing

Despite reasonable efforts to maintain accurate store information, typographical, technical, inventory, or administrative errors may occasionally occur.

We may correct material errors when discovered.

If an error materially affects an existing order, Ardens Home may contact the customer, correct the affected information, or cancel the transaction where appropriate and legally permitted.

Any amount properly owed following cancellation will be refunded.

15. Placing an Order

Submitting an order constitutes an offer to purchase the merchandise selected during checkout under these Terms.

An automated acknowledgment confirms that we received your order information but does not necessarily mean the transaction has received final acceptance.

Before fulfillment, orders may remain subject to inventory confirmation, payment authorization, customer-information review, and reasonable transaction-security procedures.

16. Order Acceptance

Ardens Home may reasonably decline, limit, or cancel an order for legitimate reasons, including:

Merchandise becoming unavailable;
Payment authorization failure;
Material listing or pricing errors;
Incomplete or materially inaccurate customer information;
Reasonable indications of unauthorized payment activity;
Suspected fraudulent transactions;
Orders reasonably indicating unauthorized commercial resale; or
Transactions that violate these Terms or applicable law.

If we cancel an order after collecting payment, any amount properly due back will be refunded through an appropriate payment method.

17. Customer Information

Customers are responsible for providing accurate and complete information during checkout.

Please verify your:

Name;
Email address;
Telephone number;
Billing details;
Shipping address;
Apartment or unit information;
Product selections;
Variations; and
Quantities.

If you identify an error after placing an order, contact us promptly.

We cannot guarantee changes after processing or fulfillment begins.

18. Payment Processing

Purchases must be completed using payment methods available through our checkout.

Independent payment providers may process transactions and apply their own security, authorization, privacy, and verification procedures.

Orders may be delayed or canceled if payment cannot be successfully authorized.

19. Transaction Security

Ardens Home may use reasonable fraud-prevention measures to protect customers and our business.

Where transaction information reasonably indicates potential unauthorized activity, an order may be temporarily held for review.

Additional verification may be requested where appropriate.

20. Taxes

Applicable sales taxes and similar transaction-based charges may be collected where required.

Tax calculations may depend on the merchandise purchased, shipping destination, and applicable requirements.

Customers remain responsible for obligations that applicable law places directly upon them.

21. Promotions

Ardens Home may periodically offer sales, discount codes, promotional pricing, bundles, or other special offers.

Individual promotions may contain conditions relating to eligibility, qualifying merchandise, minimum purchase amounts, expiration dates, redemption limits, or use with other discounts.

The conditions presented with a specific promotion will govern that offer.

PART IV — SHIPPING AND AFTER-PURCHASE MATTERS
22. United States Shipping

Ardens Home currently ships eligible online orders within the United States only.

Our Shipping Policy contains additional information regarding available shipping methods, charges, qualifying order thresholds, processing, estimated transit periods, and other fulfillment conditions.

Please review the Shipping Policy before completing your purchase.

23. Shipping Address Responsibility

Customers must provide a complete and deliverable address.

Please carefully verify the street address, apartment or unit number, city, state, ZIP code, and recipient information before checkout.

Incorrect or incomplete information may result in carrier delays, failed deliveries, or returned packages.

Address changes cannot be guaranteed once fulfillment begins.

24. Delivery Estimates

Processing and transit periods are estimates unless expressly identified as guaranteed.

Delivery may be affected by circumstances such as:

Carrier delays;
Weather conditions;
Holidays;
Transportation interruptions;
High-volume periods;
Address problems; or
Other circumstances outside our reasonable control.
25. Returns and Refunds

Eligibility for returns and refunds is governed by the Ardens Home Return and Refund Policy.

Customers should review that policy for applicable information concerning return periods, product-condition requirements, exclusions, return procedures, and refund processing.

Nothing in these Terms limits mandatory consumer protections that cannot lawfully be waived.

26. Damaged, Defective, or Incorrect Merchandise

If your order arrives damaged, defective, incomplete, or materially different from what you ordered, please contact Ardens Home according to our Return and Refund Policy.

We may reasonably request information such as:

Your order number;
A description of the issue;
Photographs of the merchandise;
Photographs of the shipping packaging; and
Other information relevant to evaluating the issue.

Where practical, please retain the merchandise and original packaging while the matter is being reviewed.

27. Damage Following Delivery

Customers are responsible for handling, assembling, installing, cleaning, and maintaining products according to applicable instructions.

Damage caused by misuse, improper installation, accidents after delivery, unsuitable cleaning methods, unauthorized modification, or failure to follow care guidance may not constitute a product defect.

This provision does not affect rights or remedies that applicable law requires us to provide.

PART V — CONTENT, PRIVACY, AND THIRD PARTIES
28. Customer Reviews and Feedback

Ardens Home may allow customers to submit reviews, photographs, comments, suggestions, or other feedback.

You must have appropriate rights to content you submit.

Customer content must not be fraudulent, unlawful, defamatory, threatening, abusive, malicious, infringing, or deliberately misleading.

We may moderate or remove submissions that reasonably violate these requirements.

29. Use of Submitted Content

Where you voluntarily provide content for publication through our store, you grant Ardens Home a non-exclusive right to display, reproduce, format, and use that content in connection with operating and promoting our business, subject to applicable law.

You retain ownership of rights you otherwise hold in your original material.

30. Ardens Home Content

Unless otherwise indicated, original materials associated with Ardens Home—including our branding, website copy, graphics, photographs, designs, logos, and layouts—are owned by us or used with appropriate authorization.

Access to our website does not transfer ownership of these materials.

Protected content may not be reproduced, modified, sold, distributed, or commercially exploited without authorization, except where applicable law permits such use.

31. Privacy

Personal information provided through Ardens Home is handled according to our Privacy Policy and applicable privacy requirements.

Our Privacy Policy provides additional information concerning how customer information may be collected, processed, used, stored, or disclosed in connection with our online store.

32. Third-Party Services

We may rely on independent providers for ecommerce technology, payment processing, shipping, analytics, communications, hosting, and other operational functions.

Third-party providers may maintain separate terms, privacy practices, and security procedures.

Your direct interaction with an independently operated service may therefore also be governed by that provider's applicable terms.

33. External Links

Our website may contain links to third-party websites or resources.

These links may be provided for convenience or informational purposes.

Ardens Home does not necessarily own, operate, control, or endorse third-party websites and is not responsible for their independent content, services, products, security, availability, or privacy practices.

PART VI — LEGAL CONDITIONS
34. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Ardens Home website and related online services are provided on an “as available” basis.

We do not guarantee uninterrupted website operation or that our online services will always be completely free from technical errors or security issues.

Nothing in these Terms excludes statutory warranties, mandatory consumer protections, or other rights that cannot lawfully be excluded.

35. Limitation of Liability

To the maximum extent permitted by applicable law, Ardens Home will not be responsible for indirect, incidental, special, consequential, or similar damages arising solely from access to, use of, or inability to use our website or online services.

Any exclusion or limitation applies only to the extent permitted by applicable law.

Nothing in these Terms limits liability where such limitation is prohibited.

36. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Ardens Home harmless from reasonable claims, liabilities, damages, losses, and expenses resulting from your unlawful use of our services, material violation of these Terms, or infringement of another party's legal rights.

37. Events Beyond Reasonable Control

To the extent permitted by applicable law, we will not be responsible for delays or failures caused by events outside our reasonable control.

Such events may include severe weather, natural disasters, carrier disruptions, transportation interruptions, widespread network outages, government actions, labor disruptions, or comparable circumstances.

Mandatory consumer rights remain unaffected.

38. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or severed only to the extent necessary.

The remaining provisions will continue in effect.

39. Waiver

Failure by Ardens Home to immediately enforce a provision does not waive our right to enforce that provision later.

A waiver relating to one event does not automatically apply to another event.

40. Termination and Restriction

You may discontinue using Ardens Home at any time.

We may reasonably restrict or terminate access where a user materially violates these Terms, engages in fraudulent or unlawful activity, threatens website security, or otherwise materially misuses our services.

Provisions that by their nature should survive termination will remain effective.

41. Governing Law

These Terms will be interpreted in accordance with applicable laws of the United States and, where appropriate, the laws applicable in the State of Minnesota, without limiting mandatory consumer protections, rights, or remedies available under applicable federal, state, or other law.

42. Changes to These Terms

Ardens Home may revise these Terms periodically to reflect changes in our merchandise, business operations, website functionality, store policies, or applicable legal requirements.

The current version may be published through our website with an updated “Last Updated” date.

Continued use of our services after revised Terms become effective constitutes acceptance of those changes to the extent permitted by applicable law.

43. Related Store Policies

These Terms should be read together with other policies made available through Ardens Home, including our:

Where another store policy contains more specific conditions governing a particular matter, those specific provisions may apply to that matter to the extent permitted by applicable law.

44. Entire Agreement

These Terms and the applicable store policies referenced herein constitute the terms governing your use of Ardens Home.

If any provision conflicts with a mandatory requirement of applicable law, the mandatory requirement will control to the extent of that conflict.

45. CONTACT ARDENS HOME

For questions regarding these Terms of Service, your order, or another Ardens Home store policy, please contact us:

Ardens Home
1406 9th Ave NW
Austin, MN 55912
United States

Phone: 507-320-8033
Email: support@ardenseverden.com