Shipping policy
Shipping Policy
Ardens Home is committed to providing customers with clear shipping options and straightforward delivery expectations. The information below explains our U.S. shipping coverage, available delivery services, shipping costs, and how we handle common shipment-related situations.
Domestic Shipping Coverage
Ardens Home currently accepts orders for delivery within the United States only.
We are unable to ship orders internationally at this time. A valid U.S. shipping address must be provided during checkout for an order to be processed for delivery.
Available Delivery Services
We currently offer two shipping methods:
Standard Delivery — 3–5 Business Days
Rate: $8.00
Orders of $70.00 or more: FREE Standard Shipping
When the qualifying order value reaches $70.00, the regular $8.00 Standard Shipping charge is waived.
Express Delivery — 1–2 Business Days
Rate: $15.00
Express Delivery is an optional expedited service. The $15.00 Express charge applies regardless of the order total, including orders that would otherwise qualify for free Standard Shipping.
Your selected delivery method and corresponding shipping charge will be shown at checkout before the purchase is finalized.
Preparing Orders for Shipment
After an order is successfully placed, it must be reviewed, prepared, and packaged before being transferred to the shipping carrier.
Order preparation and carrier transit are separate stages. Therefore, the 1–2 business day Express and 3–5 business day Standard estimates generally refer to transit after the package has been dispatched.
Business days typically exclude Saturdays, Sundays, and U.S. federal holidays. Additional preparation time may occasionally be necessary during holidays, promotional campaigns, high-volume periods, or unexpected operational disruptions.
About Delivery Estimates
All delivery periods stated in this policy are estimated timeframes rather than guaranteed delivery dates.
Carrier operations can occasionally be affected by weather, transportation disruptions, seasonal demand, regional service interruptions, or other circumstances outside the reasonable control of Ardens Home.
Tracking Your Shipment
When tracking information is available, it will be provided after your order has been shipped.
A carrier may require additional time to complete the first package scan, so tracking details may not update immediately after shipment confirmation. Customers are encouraged to allow reasonable time for tracking activity to appear.
Address Verification
Please review your delivery information carefully before completing checkout. Customers are responsible for providing an accurate recipient name, street address, apartment or unit number where applicable, city, state, and ZIP code.
If you notice an address error after submitting an order, contact Ardens Home promptly. We will make reasonable efforts to assist before dispatch; however, an address change may no longer be possible after fulfillment has progressed or the shipment has been accepted by the carrier.
Delivery Delays and Missing Packages
If an order has not arrived within its estimated timeframe, first check the most recent carrier tracking information.
For a shipment showing an unusual or extended delay, possible loss in transit, or another delivery problem, please contact Ardens Home with your order information. We will review the available shipment details and assist in determining the appropriate next steps.
Packages Returned to Sender
A carrier may return a package when delivery cannot be completed, including situations involving an incomplete address, incorrect delivery information, or unsuccessful delivery attempts.
If your package is returned to Ardens Home, contact us to discuss the available resolution. Where permitted by applicable law, customers may be responsible for additional shipping costs when reshipment is required because of inaccurate customer-provided address information.
Shipping Support
For questions about shipping charges, delivery estimates, tracking, or an existing shipment, please contact:
Ardens Home
1406 9th Ave NW
Austin, MN 55912
United States
Phone: 507-320-8033
Email: support@ardenseverden.com